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Privacy
Policy
Access UK Holidays Pty Ltd
ABN 69 513 269 044 acknowledges the importance of privacy issues.
This Privacy Policy explains how we manage the personal information
that we collect, use and disclose and how to contact us if you have
any concerns. From 21 December 2001, Access UK Holidays Pty Ltd will
be subject to the National Privacy Principles under the Privacy Act
1988 (Cth) as amended by the Privacy Amendment (Private Sector Act
2000).
The type of personal information we collect is
directly related to the products and services we offer and which you
request from us. This includes, but is not exclusive of - your name,
address, contact details, age, credit card details, dates and modes
of travel, and travel destinations. It may also include more
sensitive information like marital status, dietary and health
issues. Other information that may be collected can derive from
communications between you and us, and transactional information
about your use of our products and services (for example your
feedback on how you enjoyed your UK holiday). We are required to
collect such information to fulfill our obligations as the supplier
of the services you require, for example car hire, accommodation
bookings etc.
How your personal information will be
used
We collect your personal information so that
we can use it for our functions and activities, which include,
amongst other things:
- processing your travel booking.
- being aware of any special travel requirements (health or
otherwise) you may have.
- providing you with confirmation of your booking and advising
you of any changes to your itinerary or accommodation.
- confirming your identity so we can supply you with the travel
documents and vouchers.
- addressing any feedback or complaints you may have.
- answering any queries you may have, and
- any purposes for which it was requested and directly related
purposes, and developing, improving and marketing our products and
services.
We will assume you consent to management of your personal
information in the manner specified in this Privacy Policy and our
Privacy Statement until you instruct us to the contrary.
Exchange of personal information with third
parties
Personal information we collect from you
may be disclosed:
- to any entity to which we are required or authorised by or
under law to disclose such information
(for instance, Federal
or State law enforcement agencies and investigative agencies,
courts, various other Federal or State government bodies);
- to our business associates and suppliers and others directly
related to the purpose for which the personal information is
collected.
We may also obtain personal and other information
from some or all of the above to enable us to provide our services
or products to you. When we obtain personal and other information
from third parties whom we are referred to by you, we will assume
and you will ensure that you have made that third party aware of the
referral of the persons and purposes involved in the collection, use
and disclosure of the relevant personal or other information.
Because Access UK Holidays deals with international
suppliers of travel products, we may transfer to people in countries
outside Australia any of your personal information needed by our
suppliers to fulfill our contractual arrangements of supplying the
goods or services you request.
Access and correction
of your personal information
You can ask to obtain
access to your personal information that we and/or our suppliers
hold, although under some circumstances permitted by law, we may not
provide such information to you. Also, subject to law in other
countries, we may not be able to require our suppliers to provide
personal information to you.
Complaints
If you have a
complaint about the way we have dealt with your personal
information, please contact us at the above telephone numbers and
ask to speak with our Privacy Officer or visit our website mentioned
below. It is important to us that the personal information we hold
about you is accurate, complete and up to date. If you are aware
that this is not case and would like your personal information
corrected, or simply desire access to your personal information,
please contact us at:
Access UK Holidays
PO
Box2140
Ashgrove West Q 4060
Ph: 07 33667666
Fax: 07
33660124
E-mail: info@accessukholidays.com
Website
http://www.accessukholidays.com/
ABN:
69 513 269 044
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